Sacramento Sales Tax Snafu: City Rate v County Rate
- Jul 30, 2013 | Gail Cole

The sales tax rate in the city of Sacramento, California, was increased by 0.5% back on April 1, 2013. The rate in the city of Sacramento is now 8.5%, while the Sacramento County sales tax rate remains 8.0%. Months later, this rate change is still causing confusion.
Recently, a gentleman by the name of Frank Miller noticed that Pep Boys, located just outside the Sacramento city limits, erroneously charged him the 8.5% city rate rather than the 8% county rate. When he asked them to refund him the difference, he says they refused: "When I confronted them about it, they were evasive and defensive about it, and said that's what the computer does, and that's all there is to it."
Mr. Miller isn't so much concerned about the cents Pep Boys owes him. Rather, he is concerned there may be collusion, that "someone is skimming the difference between 8 percent and 8.5 percent…."
California State Board of Equalization Deputy Director Jaime Garza said the BOE is investigating the issue. However, he pointed out that confusion sometimes arises when there are rate changes: "Generally, retailers are doing the right thing. We find once in a while when the rates change there may be some confusion, and we understand that honest mistakes happen."
In fact, this very mistake has happened before. The Sacramento International Airport branches of Avis/Budget and Hertz Car Rentals were caught overcharging customers earlier this summer. It was, as Mr. Garza predicted, an honest mistake. The city rate was being charged in spite of the fact that the airport is located in the county.
If you think you've been charged too much sales tax in California, Mr. Garza encourages you both to notify the BOE and to speak directly to the retailer. When too much sales tax has been collected, the retailer "is required to give that customer a refund, the difference."
And if you've been shopping at Pep Boys located on the 2500 block of Arden Way, check your receipts.
How does your business keep track of sales tax rate changes?
Get Free Tax Rate Tables

